Report content

1. What you can report

PrePro Selects hosts material that production companies and casting directors upload for their own clients. Galleries are private — nothing on this platform is published to the public — but private hosting is still hosting, and Article 16 of the EU Digital Services Act and section 512 of the United States Copyright Act both require a working way to tell us that something here should not be. This is it.

You can report anything you consider illegal under EU law or the law of an EU member state, for example:

• material that infringes your copyright or trade mark, or uses your image or a minor's image without the consent the law requires;
• intimate images shared without consent;
• material involving the sexual abuse of children — report it to the police or a hotline as well, and you may send it to us anonymously;
• defamatory material, or material that breaches a court order;
• material that breaks section 9 of our terms of service even where it is not illegal.

A disagreement with a production company about a fee, a credit or a booking is not a content report; take that up with them.

2. How to send a notice

Email legal@preproselects.com, or use the contact form with "content report" in the message. A notice we can act on contains four things:

1. Why you consider the material illegal or infringing — which right, which law; for copyright, what the work is and that you own it or act for the owner.
2. Where it is: the gallery address or share link, the folder and the file name. A screenshot helps. We cannot search every workspace for "a photo of me", and we will not open workspaces at random to look for it.
3. Who you are: your name and email address — unless the report concerns child sexual abuse material, which you may send anonymously.
4. A statement that you believe in good faith that the information in the notice is accurate and complete.

A notice with all four elements gives us actual knowledge of the material in the legal sense and starts the clock. One without them may still be acted on, but we may have to write back first.

3. What we do with it

• We acknowledge receipt without undue delay — normally within two working days.
• A person reviews it. No automated filter decides on its own. We decide diligently, objectively and without arbitrariness, and we tell you the outcome and the reasons.
• If we remove or restrict access, the customer who uploaded the material receives a statement of reasons: what was removed, the law or the term it broke, the facts relied on, whether a report or our own observation triggered the decision, and how to contest it. Where removing one file is enough, we do not suspend a workspace.
• We do not monitor. We do not look inside customers' galleries and we do not scan uploads beyond what is needed to make thumbnails and poster frames. A notice, a legal order or a security incident is what makes us look.
• Orders from courts and authorities to act against specific material, or to provide information about a customer, are acted on when they are valid and binding on us, and the customer is told where the law allows.
• Threats to life or safety. If material we become aware of suggests an offence involving a threat to someone's life or safety, we inform the competent law enforcement authority on our own initiative (Article 18 of the Digital Services Act). Child sexual abuse material is always reported.
• Knowingly false notices can make the sender liable, in the United States under 17 U.S.C. §512(f) and elsewhere under general law.

4. Copyright notices under US law

The operating entity may be incorporated in the United States; in that case the notice and take-down procedure of section 512(c) of the Copyright Act applies alongside the EU procedure above, and the designated agent named on the legal notice page is the addressee. A notice under section 512(c)(3) contains:

1. a physical or electronic signature of the rights holder or of a person authorised to act for them;
2. identification of the copyrighted work claimed to be infringed, or a representative list if there are several;
3. identification of the material claimed to be infringing and information reasonably sufficient to let us locate it — the gallery link, folder and file name;
4. your address, telephone number and email address;
5. a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law;
6. a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act on the owner's behalf.

Counter-notice. If material you uploaded was removed and you believe that was a mistake or a misidentification, you may send a counter-notice under section 512(g)(3): your signature; identification of the material and where it appeared before removal; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address — or, if you are outside the United States, of any district in which PrePro Selects may be found — and that you will accept service from the person who sent the original notice. We forward the counter-notice to that person and restore the material between 10 and 14 business days later, unless they tell us they have filed a court action to keep it down.

Repeat infringers. A workspace or login that uploads infringing material again after a warning is terminated. That is our policy under section 512(i) and under section 12 of the terms.

5. Contesting a decision

If we removed something you uploaded, or refused to act on a report you sent, write to legal@preproselects.com within six months of the decision and say why you think it was wrong. A person who did not take the first decision reviews it and answers with reasons. Nothing here removes your right to go to court, or — if you are in the EU — to complain to the Digital Services Coordinator of the member state where you live or are established; in Spain that is the Comisión Nacional de los Mercados y la Competencia (CNMC).

6. What this page is not for

• A security flaw in the platform: security@preproselects.com, as described on the security page.
• Your own personal data — access, correction, deletion: privacy@preproselects.com, as described in the privacy policy. If the data sits in a gallery a production company invited you to, that company is the controller and your first contact; we forward what reaches us.
• A dispute with the company that invited you to a gallery: take it up with them.

Last updated 17 September 2026. See also the terms of service and the legal notice.